Online self service

Our citizen self-service solution is tailored to your organisations requirements. We work with your staff to develop a solution that will integrate with your existing IT infrastructure and realise objectives that are specific to your business. Our citizen self-service solution will give your organisation the ability to provide comprehensive online transactional services, using a credit card and/or trust account whilst maintaining a high standard of citizen service.

Key features

• Citizen self-registration and subscription
• Communication across departments
• Access to relevant data, for both citizens and businesses
• Integration with IP technology
• Transactional services

Key benefits

• Provide one centralised view of information for your citizens
• Capture and record information about citizens in a structured format
• Eliminate duplication of effort, data and documents
• Serve more citizens with the same numbers of staff
• Reduce operational costs and fractional cost per request, compared to employee interaction

For further information, download our online self-service datasheet or contact the Equiniti ICS team: enquiries@equiniti-ics.com