Case Management Software

At Equiniti ICS we understand the issues that organisations face in the current marketplace; reduced budgets, escalated workload and increased customer requirements mean it is more important than ever to streamline business processes.

Equiniti ICS provides cutting edge, flexible and scalable case management solutions that are designed to meet your organisation’s needs.

Our proven case management systems are fully compliant with legislation to ensure all processes are observed, key decisions are accountable and documents are stored securely. Furthermore, they can be integrated with a workflow module to automate your business processes.

Cases are managed quickly and efficiently through our powerful search and retrieval mechanism, which allows you faster access to any case record and document, regardless of your location.

We handle 4.5 million cases per year and have worked with numerous clients across the public and private sector on case management solutions including:

• Complaints Management
• CRM-xRM Solutions
• Investigative Case Management
• Grants Management
• Health and Safety Management
• Criminal Justice management

Key benefits

• Secure and full record keeping, including support of the PD0008 standard
• Compliant with current legislation, reducing business risks and increases confidence
• Scalable and robust, to handle your businesses needs and flexible to any change
• Full audit control and accountability with workflow integration
• Efficient and faster access to records from any location