Introduction to Managed Services

The adoption of human resources and payroll managed services for the NHS has become widespread in recent years, as Trusts recognise the cost and efficiency benefits moving from in-house to outsourced provisions.

The advantages of outsourcing HR and payroll processes for NHS Trusts include:

• + Efficiency and process improvement – opportunity to review processes and to introduce improvement and better control
• + Industry expertise – the right provider of HR and payroll services will offer finely tuned knowledge in this area
• + Contract management – set service levels high for guaranteed results
• + Business continuity – access to a large pool of experienced resource
• + Cost – outsourcing will significantly reduce costs
• + Technology benefits
• + Complementary ESR software components developed in partnership with NHS trusts
• + Entirely electronic process improves security, speeds up processes and provides comprehensive reporting based on data collected